๐Ÿค– Facebook Messenger Bot

Ticket Management System

๐Ÿ“‹ Setup Status

Page Access Token configured
Verify Token configured
Directory is writable
File messenger_bot.php exists
File messenger_client.php exists
File webhook_handler.php exists
File config.php exists

๐Ÿ”ง Configuration

Update your config.php file with the following:

// Facebook Messenger Bot Configuration
define('PAGE_ACCESS_TOKEN', 'YOUR_ACTUAL_PAGE_ACCESS_TOKEN');
define('VERIFY_TOKEN', 'YOUR_CHOSEN_VERIFY_TOKEN');
define('WEBHOOK_URL', 'https://viralmetrics.site//webhook.php');

๐ŸŒ Webhook Setup

Use this URL in your Facebook App webhook configuration:

https://viralmetrics.site//webhook.php

Test webhook verification:

Test Webhook Verification

๐Ÿงช Testing

Available test endpoints:

Test Webhook Handler Web Ticket Viewer

Manual Test Commands

Once your bot is set up, users can send these commands:

๐Ÿ“š Available Commands

Ticket Categories:
โ€ข speed up [order_id]
โ€ข refill [order_id]
โ€ข cancel [order_id]
โ€ข restart [order_id]
โ€ข fake complete [order_id]

View Commands:
โ€ข view [ticket_id]
โ€ข viewticket [ticket_id]

Help Commands:
โ€ข start
โ€ข help

๐Ÿ“Š System Information

PHP Version: 7.4.33
cURL: Available
JSON: Available
Temp Directory: Writable

๐Ÿš€ Next Steps

  1. Update config.php with your actual Facebook tokens
  2. Set up webhook URL in Facebook App settings
  3. Subscribe to messages and messaging_postbacks webhook events
  4. Test the webhook verification
  5. Send a test message to your Facebook Page